be ready to give information and resources and help others. Alterna-tively, train your chiropractic assis-tant to be ready to give information, resources and help prepare your new patient for the first visit. 4. Attention to Detail. Great interview-ers may not always be good with names, but they can manage to recall the intricacies of a patient’s story. Even if you cannot always remember a patient’s name, think of what an incredible impression you make when you connect the physical exam results to something that was casu-ally mentioned during the interview. 5. A Welcoming Attitude. The best conversationalists are known to be the best listeners. A doctor with a welcoming attitude can go out of the way to make newcomers feel in-cluded and an important decision maker in caring for their health. For instance, appear to be actively listen-ing by nodding your head and using verbal reinforcers (ie uh-huh). 6. Ability to Put Patients at Ease. Top communicators have a knack for building doctor-patient rapport. Good communication requires the ability to tailor the topic of conversa-tion to each patient and change speech patterns when it seems ap-propriate. It is a mistake to assume that there is only one way of thinking and behaving at any given moment. Always monitor and adjust the vol-ume, pitch, and speed of your voice accordingly when you speak. REPORT OF AN INTERVIEW There are two sides to every interview. While you are interviewing your pa-tient, your patient is likewise interview-ing you. It is, at all times, a good idea to maintain a stylish taste in clothing, articulate clearly, be exceptionally friendly and sensitive to the patient’s feelings, quick to respond, very com-posed, confident, motivated, able to demonstrate stable work patterns, and be well adjusted/positive about yourself. A bad interview is in the works if you are poorly dressed, con-fused, show no signs of emotion (wear-ing a concealing face mask does not help), slow to get to the point, easily flustered, timid/cocky, demonstrates little interest in your patient’s health goals and feelings, exhibit a habit of tardiness or not showing up for ap-pointments, and being distinctively negative. Do not feel you have failed, if a pa-tient does not complete the interview or physical examination. Some patients just want a second opinion whereas others are simply “window shopping” for a product or service that meets their needs. Regardless, the patient will ap-preciate your candor and objectivity. Do suggest alternative therapies or evaluations or refer the patient back to their medical doctor if there is evidence of a medical issue. Your honesty will be the best memory of you. With sources from the College of Chiropractors of British Columbia Bylaws https://www.chirobc.com/standards-legislation/bylaws/ FUNDAMENTALS OF COMPLEMENTARY, ALTERNATIVE, AND INTEGRATIVE MEDICINE, 6TH EDITION Item #: 0323510813 $131.25 Fundamentals of Complementary, Alternative, and Integrative Medicine, 6th Edition is filled with the most up-to-date information on scientific theory and research of holistic medicine from experts around the world. The 6th edition of this acclaimed text includes all new content on quantum biology and biofields in health and nursing, integrative mental health care, and homeopathic medicine. Its wide range of topics explores therapies most commonly seen in the U.S., such as energy medicine, mind-body therapies, and reflexology along with traditional medicine and practices from around the world. With detailed coverage of historic and contemporary applications, this text is a solid resource for all practitioners in the medical, health, and science fields! Scan to order your copy 877-267-3473 www.Cndoctor.ca annexbookstore.com May/June 2022 Chiropractic and Naturopathic Doctor 17 CND_Bookstore_MAy_June22_GWJ.indd 1 2022-04-22 11:11 AM
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