FEATURE PRACTICE DEVELOPMENT THE NEW NORMAL How technology affects return to practice BY DR. ERIK KLEIN AND DR. JOHN NEAL T he Covid-19 crisis forced pretty much everyone in the rehab community to pivot quickly to avoid cata-strophic pain to their businesses. Unable to see anything but the most urgent patients, many practitioners have taken a hard look at how to address their ‘inner healer’ while also keeping their businesses afloat. Pivoting to online tele-health consults and exer-cise classes have been at the front of this adjustment. In this article we’re going to address some of the greatest ways digital technology has affected a traditionally hands on practice and look at some of the pros and cons of tele-health, rehab programs, and electronic health records (EHRs). We have had the privilege of grow-ing up and working in a time in his-tory that allows us to understand how technology truly affects our lives. Kids now play games so realis-tic you’d think you were on the bat-tlefield, versus the original Nintendo: Who remembers blowing into a game cartridge to make it work? With every challenge, there is an opportunity. Those who embrace these opportunities will potentially thrive, those who eschew them will Many practice management software programs offer fantastic functionality. have a tougher road moving forward. TELE-HEALTH This was truly an opportunity to shine. Knowledge is power. We can empower our patients, just by providing high-quality knowledge of their prob-lem. Canadian chiropractic education is of the highest quality in the world, and we can imprint that knowledge onto our patients, empowering them, and giving them tools to solve their kimsongsak / Adobe Stock DR. ERIK KLEIN is the CEO of Town Health Solutions, an Atlantic Canadian Network of corporate owned and franchised clinics, establishing a new model to rapidly scale chiropractic practice and businesses for new grads and established docs alike. Visit townhealthsolutions.com/franchising or email [email protected]. DR. JOHN NEAL is the owner of the Town Health Solutions clinic in Woodstock, New Brunswick, as well as an active member of the River Valley Health Solutions clinic in Fredericton. A CMCC graduate in 2016, Dr. John thrives on solving musculoskeletal problems, incorporating many different techniques. Dr. John can be reached at [email protected]. 18 Chiropractic and Naturopathic Doctor June 2020 www.Cndoctor.ca