instance, I have a routing slip, which leads my team as to when I need to see the patient again. Let’s say the slip reads: 2x next week with Dr. Lombardi. My staff then tells the patient how many times they are coming in next week and gives them two available time slots. If you read care-fully, I said they tell , they do not ask the patient when they want to return. Asking confuses patients because before they leave the treatment room, I tell them when they need to come in. Being direct reaffirms my recommendation and gets more patients re-booking subsequent visits. classes and are wildly successful in spite of them. 3. Your practice is failing because of your poor business management, and chiropractic school did not prepare you before you left it To become a chiropractor, you took hundreds of tests and examinations and then you passed gruel-ling licensing standards. You are no dummy! Busi-ness practice is not as difficult as chiropractic school – or at least it shouldn’t be. Success in business is essentially this: You buy something and then you sell it for more. Further, you cannot blame the chiropractic schools because they have been providing sub-standard business courses for dec-ades! Yet thousands of chiropractors took those People leave jobs all the time; this is nothing new. The reasons they leave are usually over money, promotion, or proximity from their home. However, even if employees get a better offer, the culture of their current employer often prevents them from leaving your place for another. Mostly, do your employees feel valued? It’s a simple ques-tion, and if the answer is no, then it is your fault. It’s your fault because your work culture or lack of it is predicated more on dollars and cents as To become a opposed to the emotional connection of the chiropractor, team. I have been guilty of treating the work you took environment more like a mechanism and less hundreds of like a cohesive unit. To become better in business practice, it takes tests and the ability to accept your faults, which takes examinations self-reflection. It requires planning, and above and then you all, hard work to determine where you are fail-passed gruel-ing and what avenues you need to take to get ling licensing better. 4. Your staff is leaving for other jobs standards – you are no dummy! Read more business and practice advice online at CanadianChiropractor.ca/topic/business Do you want to write for Canadian Chiropractor? Do you have a story to share with your fellow Chiropractors? Whether it’s an exciting case study, overview of a new technique, or business tips and tricks (or something completely different), feel free to send an email to our Editor at [email protected] to get the details of how YOU can appear in print and online! #CanadianChiropractor www.canadianchiropractor.ca CC_HouseAd_July19_CWM.indd 1 February 2020 Canadian Chiropractor 11 2019-07-17 11:35 AM