individuals prepared? This is why I encourage all office staff to be trained, not just the chiropractor. We will have more confidence knowing that if an emergency situation arises when we’re not present, our office staff will be able to effectively handle it. In one of my recent courses, three independent chiropractors stated that they had to perform CPR one or more times to people in their office. In each of these cases, the chiropractor needed the assistance of their staff. Imagine this for a moment. A person becomes unconscious and is no longer breathing in either your treatment room or in your reception area. You first have to call 911 and call for an AED. At this point you have approxi-mately ten minutes until the paramed-ics will arrive. Now, you must start CPR, apply the AED and maintain some crowd control for any patients that may be waiting in the office or crowding around the scene. In this situation, you require a couple of minutes to call 911 and a couple of minutes to get an AED. This is valuable time that is wasted if you are performing this all by yourself. Having a staff mem-ber that you can rely on during an emergency is very important. Every clinic should have an in-office action plan in case of an emergency situation. In this action plan, we dele-gate who will call 911 and who will re-trieve an AED in order for us to begin CPR immediately. Remember, every minute that passes when a person is unresponsive and not breathing, their chances of survival decreases by up to 10 per cent. Having an office action plan will ensure that every crucial minute is spent efficiently toward saving the life of a person. Some first-aid and CPR courses would cover how to draft an office emer-gency action plan. However, you can make a plan for your office now. Deter-mine who will call 911 and who will retrieve the AED. This one simple step can help save a life. As chiropractors, we play an essential role in our patient’s health and well being by adjusting their spine, positively affecting their nervous system, and providing lifestyle changes where we see necessary. Research has shown that when we change poor behaviours to healthy ones, we can impede the onset of cardiovascu-lar disease by up to 14 years. For some of our patients, this could mean being around to see their grandchildren grow up or be able to enjoy their retirement. KEY HIGHLIGHTS: • • • • Practice your skills often Have your staff certified Purchase an AED for your office Draft an in-office action plan Turn your computer into a Point of Sale terminal with Chase Paymentech Introducing our new Hosted Checkout Retail solution: Process payments from your computer Collect payments on a regular schedule Share one PIN Pad across multiple practitioners within your offi ce View your transaction history in real-time HOSTED CHECKOUT retail Visit chasepaymentech.ca/hcor for more information or call us at 1.866.833.8182 All merchants are required to complete a more detailed application, and agree to terms and conditions, at the time of enrollment. All merchants are subject to credit approval. TM Trademark of Paymentech, LLC, Chase Paymentech Solutions authorized user. All other trademarks, registered trademarks, product names and logos identifi ed or mentioned herein are the property of Paymentech, LLC, or their respective owners. © Copyright 2016, Paymentech, LLC. All Rights Reserved. 24 Canadian Chiropractor July/August 2016 CC_ChasePayment_June16_CSA.indd 1 www.canadianchiropractor.ca 2016-05-19 1:17 PM
Chiropractic + Naturopathic Doctor July August 2016: Page 24
