May 2016 canadianchiropractor.ca 34 30 26 Contents 26 COVER: Milestone moments A look at the last two decades in chiropractic history Columnists 18 The X-Files BY MARSHALL DELTOFF BY ANGELO SANTIN 30 Health care for everyone 34 Connected caring Manitoba’s Mount Carmel Chiropractic Clinic success story Business case for patient-centric franchise 20 Keys To Your Practice 22 Business Talk BY ANTHONY LOMBARDI BY SHAWN THISTLE 38 Research Review Departments 6 6 8 8 14 37 From the Editor Editorial Advisory Board Roundup Take 5 Places & Faces Professional Directory 4 Canadian Chiropracto May 2016 www.canadianchiropractor.ca