be reviewed from 2009, and recommitted and reset for 2010. What do they want to learn and improve over the next year? If performance reviews weren’t done in the last year, this is a great time to do them with your teams. I want to clarify that these goals are not New Year’s resolutions. One of the reasons resolutions have such a small success rate is they are not set with a clear intention or timeline, and they are not strategically laid out. Goals must be measurable and observable and action- able! The clearer our goals are, the more likely we are to meet them. Setting goals under key areas – such as patient interac- tion, chiropractic knowledge and office administration – are vital. This sets some direction for the meeting you organize with your staff and improves the neces- sary clarity of outcomes. Some products cover up muscle pain. Traumeel® works deep down to treat the cause. t the cause. Available in an odorless cream or gel, Traumeel is a natural product that is convenient for the entire family. Scientifically proven, Traumeel works directly at the root of your muscle pain, backaches, and sports and repetitive stress injuries, to accelerate the healing process. Draw the line on pain. For a free Traumeel sample or for more information, contact us at 1888 879-4335 or at [email protected] www.heel.ca Sold in 50 countries for over 70 years Another great innovation from THE YEAR-IN-REVIEW MEETING When we sit with our staff, we want to not only mention the areas for improvement and any professional development needs or plans for them in 2010, we also want to acknowledge all the successes from 2009, and build on these for the next year. Holding a year-in-review meeting with your teams is a great idea! What were the big practice successes over 2009? Why were they successful? What did each team member do to assist in the successes? Often, in our practices, we don’t autopsy our success enough – we tend to focus primarily on what we should improve on. If we can break down our successes into action points, we can re-create these suc- cesses again and again. If we don’t analyze these, we tend to run the risk of “reinvent- ing” the wheel every year in our business, and this can be exhausting. So we need to balance the activities that brought successes with the areas that need improvement. The television show 60 Minutes inter- viewed Tiger Woods about his extraordi- nary success in golf. I found his comment regarding his skill thought-provoking and relevant to all of us. He stated he would “never arrive, but that “it was in the pro- cess of improvement and practice” that he had the most fun. In our chiropractic practices, we may never fully arrive, but, in this process of planning, practising, goal-setting, and this atmosphere of team community, we can have the most fun! I wish all of you continued success in 2010! • 18 • Canadian ChiropraCtor | dECEMBEr 2009 www.canadianchiropractor.ca
Chiropractic + Naturopathic Doctor December 2009: Page 18
