editor’s note Editor OCTOBER 2012, V OlumE 17 N umBER 7 Maria DiDanieli [email protected] (289) 259-1408 • (888) 599-2228 ext. 247 Maria DiDanieli Publisher Christine Livingstone [email protected] (519) 429-5173 • (888) 599-2228 ext. 239 T he truth is, when a chiropractor hears the term “practice management,” many elements of running a clinic may come to mind. There is, of course, the clinical component: how best to offer excellence in patient-centred care. There is the human resources end: how to hire, train and retain great sup-port staff. There are administrative functions to plan: this may include a website, office procedures, allocation and scheduling of personnel, intake activities and patient record storage. There is the element of growing and sustaining the busi-ness of the organization, so that you and your staff can continue to offer the highest level of service to patients and the community. This includes a number of considerations, such as marketing and financial management, to name two. We haven’t even touched on personal/professional growth, which may involve pursu-ing the right continuing education streams or hiring a practice coach. These things are all important, of course, but I would like to focus on an element that I feel is at the root of a well-managed practice – that is, the state of the clinician , and his/her capability to function from the inside out, rather than outside in. After all, if the professional who runs the clinic is lacking in clarity, vision, focus, purpose and good-old discipline and organization, that clinic, no matter how valuable the services it offers, is likely to flounder. But before that clinician can claim and develop those qualities, s/he must go one step further back, and address qualities that are much more fundamental and personal. I am talking about the clinician having, as Dr. Gus Tsiapalis describes in this issue, a healthy relationship with him/herself. This will sustain the DC as s/he builds the practice but furthermore, if things begin to slide, will fuel the cre-ativity and fortitude needed to rectify any problems and redirect the practice. I am also suggesting that the clinician must have trust in the value and va-lidity of the service that s/he is trained to provide. Chiropractic, itself, is a pow-erful tool that has the potential to help patients on many levels. Furthermore, as the profession develops its strengths, and builds its evidence base, its utiliza-tion will increase. Thus, although health-care disciplines can and should work together to provide optimal care for patients, while learning from one another’s experiences, DCs should not forget that the hub through which they contribute to this dialogue, and to health care in general, is, and should remain, chiropractic. If a DC does not sharpen these fundamental relationships – that is, with him/ herself and with the profession – even the most sophisticated practice manage-ment tool cannot ensure the survival of his/her clinic. In this issue, then, we ex-plore a variety of practice elements with an eye on the well-being and fortitude of the DC as the undercurrent for success of any chiropractic clinic. In keeping with the theme of honouring DCs and the profession, I would like to announce that our December issue will, once again, include a list of 10 notable Canadian chiropractic developments or achievements from 2012. If you would like to contribute your suggestions of activities or accomplish-ments by DCs, or the profession as a whole, in your area or nationally, please contact me at [email protected]. If we include your suggestion in the issue, we will mention you by name as our thanks for your contribution. Bien à vous, Sales Assistant Sandy Mels [email protected] (519) 429-5183 • (888) 599-2228 ext. 219 Media Designer Emily Sun Group Publisher Martin McAnulty [email protected] President Mike Fredericks [email protected] Mailing Address P.O. Box 530, 105 Donly Drive South, Simcoe, ON N3Y 4N5 RETURN UNDELIVERABLE CANADIAN ADDRESSES TO CIRCULATION DEPT., P.O. BOX 530, SIMCOE, ON N3Y 4N5 e-mail: [email protected] Canadian Chiropractor is published eight times a year: February, April, May, June, July/August, September, October and December. Published and printed by Annex Publishing & Printing Inc., 105 Donly Drive South, Simcoe, ON N3Y 4N5 Printed in Canada ISSN 1488-6952 Circulation e-mail: [email protected] Tel: (866) 790-6070 ext. 201 Fax: (877) 624-1940 Mail: P.O. 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Publisher reserves the right to refuse advertising that does not meet the standards of the publication. https://twitter.com/chiropractor https://www.linkedin.com/chiropractor https://www.facebook.com/chiropractor www.canadianchiropractor.ca 6 • CANADIAN CHIROPRACTOR | OCTOBER 2012